
Phoenix Music Centre Extended Warranty Package
Every Steepletone product come with a one year guarantee as standard, but this option allows you to extend that period for an extra two years, covering your product for a total of 3 years.
The cost of the extra two years of cover is a total of £75 (£37.50 each year).
This cover gives you:
Free Repairs - including parts required to fix the item
Discounted spare parts- such as a new stylus or remote control.
Free returns postage to you if repaired.
*Please note returns postage of sending the item back to us is not covered.*
Once you have completed your order, your extended guarantee registration card will be emailed to you. Please keep this as it will hold your unique guarantee number and exspiry date. You should receive this within 5 working days of purchasing.
THIS GUARANTEE IS NOT TRANSFERABLE
This Guarantee cannot be cancelled after 28 days after date of issue
Cancellation will be less 10% Admin charge
Change of Address
If you should move, please notify us of your new address
Please note the cost of returning the item to us is not covered by Steepletone and will be down to you to get the item back to us.
Pairs well with

Phoenix Music Centre Extended Warranty Package
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Contact Us
We're here to help! You can reach us by phone at 01869 810081 or by email at Service@steepletone.com for support and Sales@steepletone.com for product enquiries. Our team is available Monday to Friday, 9am–5pm, and we're always happy to assist with any questions or advice you may need.
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Shipping Information
We offer free standard delivery on all orders, with an estimated arrival time of 3–4 working days. Orders over £100 qualify for free premium delivery in just 1–2 working days. Need it faster? Choose our next day delivery option at checkout for only £5.99.
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Customer Service
We’re proud to offer a dedicated UK helpline where real people are ready to help you choose the right product and guide you through setup if needed. This personal, expert service sets us apart from larger companies and other UK or EU brands in our market — because we believe customer support should be just as reliable as the products we sell.